top of page
Privacy Policy
​

Effective Date: 2 May 2025

 

GSD16 Ltd (“we”, “us”, or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services or visit our website www.gsd16.com.

 

We act as a “data controller” under the UK General Data Protection Regulation (UK GDPR).

​

1. Information We Collect

 

We may collect and process the following types of personal information:

​

a) Information You Provide

 

  • Full name, email address, phone number

  • Property address

  • Tenancy details (e.g. rent amount, duration, guarantor information)

  • Bank account details (for payments and refunds)

  • Identification documents (for right-to-rent and AML checks)

​

b) Information We Collect Automatically

 

  • IP address, browser type, and browsing activity on our Website via cookies

​

c) Information From Third Parties

 

  • References from previous landlords

  • Credit checks and identity verification results from referencing agencies

  • Maintenance contractor feedback

 

2. How We Use Your Information

 

We use your information for the following purposes:

 

  • To manage and maintain rental properties on behalf of landlords

  • To process tenancy applications and agreements

  • To collect rent and manage deposits

  • To carry out legal compliance checks (e.g. right-to-rent)

  • To communicate with you regarding maintenance or tenancy issues

  • To respond to enquiries submitted via our Website

  • To maintain internal records and comply with legal obligations

​

3. Lawful Basis for Processing

 

We process your personal data based on the following lawful bases under UK GDPR:

 

  • Contract: Processing necessary to fulfil a rental or management agreement.

  • Legal obligation: To meet legal requirements, such as safety compliance or anti-money laundering checks.

  • Legitimate interests: For business operations such as communicating with clients, improving services, and managing risk.

  • Consent: Where required, such as for marketing communications (which you can opt out of at any time).

 

4. Sharing Your Information

 

We may share your information with:

 

  • Landlords (in relation to tenancy matters)

  • Tenants or guarantors (in relation to tenancy matters)

  • Government authorities (e.g. HMRC, local councils, immigration checks)

  • Approved contractors or tradespeople (for property maintenance)

  • Referencing and credit check providers

  • Payment processing partners

  • Our legal, insurance, or professional advisers

 

We do not sell or rent your personal data to third parties.

​

5. Data Retention

 

We retain your personal information only for as long as necessary:

 

  • Tenancy records: Up to 7 years after the end of the tenancy

  • Enquiries and website communications: Up to 12 months

  • Legal and compliance data: As required under applicable laws

​

6. Your Rights

 

Under UK GDPR, you have the right to:

 

  • Access the personal data we hold about you

  • Request correction of inaccurate or incomplete data

  • Request erasure of your personal data (“right to be forgotten”)

  • Object to or restrict processing of your data in certain circumstances

  • Withdraw consent (if processing is based on consent)

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

 

To exercise your rights, contact us at: [Insert Data Protection Contact Email]

​

7. Security

 

We use appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no online platform is 100% secure.

​

8. Cookies

 

Our Website uses cookies to enhance your experience. These include:

 

  • Necessary cookies for site functionality

  • Analytics cookies to understand how users interact with the site

 

You can adjust your cookie preferences in your browser settings.

​

9. Third-Party Links

 

Our Website may contain links to external websites. We are not responsible for the privacy practices or content of those sites.

 

10. Changes to This Policy

 

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

 

11. Contact Us

 

If you have any questions about these Terms, please contact using the contact page.

bottom of page